© 2020 CRMNext

Making Sound Decisions in a COVID-19 World

  • How tactical decisions must always have a strategic framework
  • 3 questions you can use to determine if you are making a tactical vs strategic decision
  • What banks and credit unions can do to make responding to change simpler or more efficient
  • How this crisis will catalyze an important change in expectations or behavior
  • How “Zoom Banking” will affect ITM’s and change phone-banking expectations
  • How past trends and/or the pandemic will help expand or re-define digital in banking

In this video you'll learn:

Alex Jimenez - Chief Strategy Officer, Extractable

Alex has been recognized as one of the top social media influencers in fintech, innovation, regtech, wealth management, blockchain, and digital marketing by various organizations. He was the chair of the Consumer Bankers Association’s Digital Channel Committee and a member of the American Banking Association’s Fintech Committee. He has been published by The Financial Brand, Finovate, CFO Outlook, CIO Insights, and the Irish Tech news. He has been quoted in the Wall Street Journal, the Boston Globe, The Financial Brand, the American Banker and the Boston Business Journal.

a fireside chat with Joe Salesky and Alex Jimenez

Joe is a seasoned expert in software and financial services, Joe has spent more than 25 years developing and delivering disruptive technology-enabled solutions. He holds 21 patents on technologies currently used by both consumers and large enterprises, including mobile banking and the original patent for web-conferencing.  A luminary in his space, Joe has deployed mission critical systems at more than half of the Fortune 500 companies and is a respected speaker at industry and media events. He has been quoted in leading national, international and industry publications and has led his companies to achieving numerous prestigious awards.

Joe Salesky - CEO, CRMNEXT


Watch our interactive, fireside chat with Alex Jimenez, Chief Strategy Officer at Extractable, a strategic consulting, design and data analytics agency focused on the future of financial services, and Joe Salesky, CEO CRMNEXT, the leading CRM for financial services. Alex and Joe will share their insight and experience on uncertainty in the world and how banks need to adapt to evolving conditions.



Leadership in Banking:

Bank and Credit Union Leaders